The Roof Condition Letter

A roof treatment you can't document is a roof treatment your insurance company never heard about. So every Aloha Roof Regeneration treatment comes with paperwork: a signed, dated Roof Condition Letter and a photo set, written for your insurance file, that records the condition of your roof before and after treatment.

You keep the original. It goes in your home file, next to your policy — proof, in writing, of what your roof looked like, what was done to it, and when.

Why a condition letter matters now

Across the United States, insurers are taking a harder look at roof age. Homeowners are being non-renewed — or pushed toward replacement — over roofs that are old on paper but still sound in person, with the pressure typically starting around the 15-year mark. The honest counter to an age on a spreadsheet is documentation: dated photographs and a written condition record from the company that inspected and treated the roof.

We can't promise what any insurer will decide — that's their call, and anyone who guarantees it is guessing. What we can do is make sure that if the question ever comes, you are not answering it from memory. You hand them the letter.

What the letter includes

• The inspection date and the treatment date, signed by Aloha Roof Regeneration.
• The roof's measured size and the treatable area treated.
• The filmed inspection findings: the condition the roof was in when we arrived — granule loss, curling, cracking, dryness — stated plainly.
• What was done: the professional roof wash, then the Shingle Serum tall-oil application.
• Before-and-after photographs of your roof.
• The five-year warranty that backs the treatment, which is transferable to a new homeowner if you sell, with a printed certificate.
• Our honest limits, in writing: regeneration restores aging shingles; it is not a repair. It does not fix leaks, missing or broken shingles, flashing, or structural damage.

It starts with an inspection that produces evidence

The letter is only as good as the inspection behind it, and ours is built to be believed. Your free inspection is filmed, so the findings are documented, and your roof is professionally measured, so any quote is built on the roof you actually have. If your roof qualifies for treatment, the letter documents a sound roof getting its oils back. If it doesn't qualify — an active leak, damaged flashing, missing shingles, structural problems — we tell you that instead and point you to a qualified roofer. Aloha is not a repair company. We're not selling you — we're telling you the truth.

Keep it with your home records

When the treatment is done, your Roof Condition Letter and photo set are yours. File them with your insurance policy and your home records. If you sell the house, the transferable five-year warranty and the letter travel with the roof — the next owner can see exactly what was done and when.

Frequently asked questions

What is a Roof Condition Letter?

It is a signed, dated document from Aloha Roof Regeneration that records your roof's inspected condition, the treatment performed, and the dates, together with before-and-after photographs. Every treatment includes one, at no extra charge, for your insurance and home records.

Will the letter stop my insurance company from non-renewing me?

We can't promise that — renewal decisions belong to your insurer. What the letter does is document, with dates and photographs, that your roof was professionally inspected and treated and is being maintained. If your roof's age is ever questioned, you have real evidence to answer with instead of estimates.

Does the letter cost extra?

No. The Roof Condition Letter and photo set come with every full roof wash and Shingle Serum treatment.

What if my roof doesn't qualify for treatment?

Then there is no treatment and no letter — instead you get a straight verdict at the free inspection: what we found on film, and whether you need a qualified roofer first. Aloha is not a repair company, and regeneration will not stop an existing leak or fix damaged shingles, flashing, or structure.

Is the warranty really transferable?

Yes. The five-year warranty on a full wash and serum treatment transfers to a new homeowner, with a printed certificate, and the Roof Condition Letter documents the treatment the warranty covers.